Hyatt Place San Juan
Apa Kata Tetamu
The location was excellent it was close to food and entertainment. It was also a short ride to other activities for excursions and the beach.
Tameka
Februari 2024
The desk staff were extremely helpful. We wanted authentic Puerto Rican food, and the recommended restaurant was perfect. The shuttle to/from Old San Juan was appreciated. We were able to check in early as requested because we arrived from a cruise and had to checkout early because of a middle of the night flight.
Adele
Februari 2023
Sarina
Februari 2023
Free breakfast was great - good selection of food options! Hotel staff were very helpful, accommodating, and friendly. Hotel also provided free shuttle service to Old San Juan, which was a nice surprise.
Traci
Februari 2023
The staff at the hotel were exceptional, demonstrating remarkable helpfulness and attentiveness throughout our stay. Despite our early arrival, they graciously stored our luggage and offered breakfast while preparing a room for us promptly, though we had to decline as we had a pre-arranged tour. The facilities were well-maintained and impressive, including a swimming pool with a children’s play area and a bar, though we didn’t personally use them. Breakfast was good, offering a buffet selection of bacon, eggs, toast, fruits, and pastries.
Maria
Januari 2025
It’s extremely close to the convention center (walking distance) and has restaurants nearby. I loved the food and the parking was great. The room is very comfortable and the bathroom was very spacious. The dining area is pretty big and they always have snacks and drinks available. The breakfast area is also very nice, they have a variety of food options and drinks too. Very family friendly. Also they have free transportation to 4 key locations in San Juan.
Hernandez
April 2025
The desk staff met our needs courteously and efficiently. Breakfast variety was fairly good. We were able to get a late check out because we didn’t check in until 1 am. We were also able to grab a shuttle to the cruise port which was an unexpected surprise.
Adele
Februari 2023
The staff was really nice and welcoming. The property was clean, the rooms were nice and beds were comfortable!
Nyasha
Mei 2023
The hotel is so pretty so clean near to everything easy access Walking distance to restaurants and activities I really like the pool for the kids they enjoy The food was delicious the breakfast very nice The service was excellent The girls and the guys in the front desk they were very nice very helpful Me and my family really enjoy our stay we will come back again definitely and thank you for everything
Oneida
Januari 2024
We checked out before breakfast. The staff were super friendly and helpful. The pool was great. The lobby was spacious and comfortable.
Karl
Februari 2023
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