Hyatt Place San Juan
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The desk staff were extremely helpful. We wanted authentic Puerto Rican food, and the recommended restaurant was perfect. The shuttle to/from Old San Juan was appreciated. We were able to check in early as requested because we arrived from a cruise and had to checkout early because of a middle of the night flight.
Adele
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Sarina
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Free breakfast was great - good selection of food options! Hotel staff were very helpful, accommodating, and friendly. Hotel also provided free shuttle service to Old San Juan, which was a nice surprise.
Traci
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The desk staff met our needs courteously and efficiently. Breakfast variety was fairly good. We were able to get a late check out because we didn’t check in until 1 am. We were also able to grab a shuttle to the cruise port which was an unexpected surprise.
Adele
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The staff was really nice and welcoming. The property was clean, the rooms were nice and beds were comfortable!
Nyasha
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We checked out before breakfast. The staff were super friendly and helpful. The pool was great. The lobby was spacious and comfortable.
Karl
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I like that it was in the middle of everything and uber wasn't expensive from the location to get around plus they had a shuttle that takes you to el combron Beach and old San juan for free
Naquan
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the property was in a great location close to everything it was very clean and all the staff was super helpful and friendly
Rosa
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Great location, close to everything. My daughter loved the pool and the slide. Good breakfast, cheaper parking than other hotels.
Kamila
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The hotel staff were amazing! Very Accommodating! The location was perfect, and the hotel itself was fabulous!
Ammann
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